How many days do I have to return my order?

Last updated: 18/09/2018

Returns are free & easy within 30 days of receiving your order if the products qualify as per our returns policy. Some Hype products such as Yeezy can only be returned within 14 days of receiving them. This is communicated to you at the time of purchase. Customised products are made just for you and therefore cannot be returned.


Did you find this article helpful?

Yes / No


Log in or use the Guest Tracker to quickly track your order, start a return, cancel items, and check the status of a refund.

no answer to your question?

ask our customer care

Phone Mon to Fri, 8am to 7:00pm EST
Live Chat Mon to Fri, 9am to 10:00pm EST


Call: 1-855-823-4327

toll free

Chat with our live agent

Mon to Fri, 9am to 10:00pm