• Questions?

    Our advisors can help. Call us free of charge.

    1-855-823-4327 Mon to Fri, 8am to 7pm EST

    Live Chat
    Mon to Fri, 9am to 10pm

Customer Service

We appreciate your time and strive to quickly and accurately provide answers to your questions.

We will reply to your email within 48-72 hours.


Exchange Policy

The adidas Online Shop does not exchange products. If you wish to exchange a product, you will need to return your purchase for full refund and place a new order. Click here to learn how you can conveniently return your adidas products.



By Phone

Mon-Fri: 9am-7:00pm EST: 1-855-823-4327