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How do I contact adidas Canada?

We are experiencing technical difficulties across our customer service channels. We value your business and appreciate your patience as we work around the clock to restore service to our customers. 

Please check our Help Pages for answers to frequently asked questions. Visit our Order Tracker page for updates on your order, or to start a return or size exchange.


Here’s how to reach us for questions or comments about your purchase or experience with adidas.ca: 


  • Call us toll-free at 1-855-823-4327 from Mon to Fri, 8am to 7pm ET 

  • Chat with us online (click the icon at the bottom right of the screen) from Mon to Fri, 9am to 10pm ET 

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