How do I check my order or delivery status?

Last updated: 25/06/2019

You can track your order by following the link in your Shipment Confirmation email.

If you have not received a Shipment Confirmation email, you can also check the status of your order via the Order Tracker page. Simply enter your order number and email address, then click ‘Track Order’ to open the page displaying your order details.

More details on the meaning of each delivery status can be found here.

Did you find this article helpful?

Yes / No

WHERE IS MY ORDER?

Log in or use the Order Tracker to quickly track your order, view order details, and start or track a return.

no answer to your question?


ask our customer care

Phone Mon to Fri, 8am to 7:00pm EST
Live Chat Mon to Fri, 9am to 10:00pm EST

 

Call: 1-855-823-4327

toll free

Chat with our live agent

Mon to Fri, 9am to 10:00pm